By placing your order with Dogs Invited Ltd, you are agreeing to the following terms and conditions.

General

Dogs Invited Ltd will not pass your personal information on to any other organisation without your express permission (except payment providers and shippers).

Cookies are used on this site, only, for the purposes of tracking your shopping cart.

We can accept no responsibility for any errors or omissions on the application lists that states which dog guards fit which vehicles. This list is supplied by a 3rd party and offered by us as guidance in good faith, if the dog guard does not fit your vehicle you will need to follow the returns procedure below. Problems normally occur with 'new models' which have not yet been fitted by the manufacturer.  Also, problems may occur when there are fixings for rear seatbelts situated in the roof eg on certain new 4 x 4 models. If in doubt, please ask before ordering.

Cancellations & Returns

1.1 If you wish to cancel your order:

(a) you can notify us by email to orders@dogsinvited.co.uk before we have despatched the goods to you; or
(b) where goods have already been despatched to you, by returning goods to us in accordance with clause 1.2 below.

1.2 You can return goods you have ordered from us for any reason at any time within 7 days of receipt for a refund. Prior to returning the goods you will need to email us and ask for a returns reference number, items returned without a valid returns number will not be accepted upon delivery. The costs of returning goods to us shall be borne by you and we suggest that you get proof of posting.

1.3 Upon receipt of the goods we will give you a refund of the amount paid minus the cost of delivery.

1.4 The rights to return the goods to us as referred to in clause 1.2 will not apply in the following circumstances: -

a )the fixings bag has been opened and the fixings are damaged or any are missing
b) in the event that the product has been used or they are not in a saleable condition.

The provisions of this clause 1.4 do not affect your statutory rights.

Delivery

To most mainland UK addresses the majority of deliveries arrive within 1-4 working days of ordering - however please allow 5-7 working days before chasing an order.  Due to the reliance of 3rd parties, we will not make any guarantees re delivery dates or times.

Where delivery attempts have failed and the item is returned to us you may be required to pay a redelivery fee before the item is redelivered. If you specify that the item may be left without a signature (in a porch etc) then we cannot be held liable for missing items.

Guarantee

Products are covered by the manufacturers warranty where applicable.

Liability

Dogs Invited Ltd accept no liability for any injury or damage to persons, animals or vehicles howsoever it occurs whilst fitting or using any products sold via this website.